Managing your availability

How do I manage my availability effectively?

Managing your availability is key to getting booked by learners at times that suit both of you. Here's how to manage your calendar efficiently:

Access your calendar:

In your tutor dashboard, go to the Calendar section.

Set available time slots:

Define your working hours by selecting the time slots in which you'll be available. If you have regular availability, you can set recurring times (e.g., Monday to Friday, 9 AM to 5 PM).

Manage time zones:

Learninbox automatically adjusts session times based on both your and the learner's time zones. Ensure that your time zone is correctly set in your profile to avoid confusion.

Plan vacations or time off:

If you're going on vacation or need to take time off, block off those dates in your calendar. This will prevent learners from booking you during your time off.

Can I reschedule or cancel a session?

Yes, but it's essential to handle this professionally:

Rescheduling:

You can propose new times through the calendar interface. Communicate with the learner using the messaging system to explain why you need to reschedule and offer multiple alternatives.

Cancellations:

Try to cancel only when absolutely necessary and give at least 24 hours' notice. Repeated last-minute cancellations may affect your rating on the platform.